Service Detail
Includes Product Hardening
Retention Leak Audit
Identify exactly where churn starts and why it compounds.
This offer covers product hardening work when brittle flows, technical shortcuts, or stability issues are contributing to churn and runway loss.
Signal Before Guesswork
What this work looks like when it is done with discipline
We trace churn back to friction, instability, and performance drag so the roadmap reflects what users are actually experiencing.
Pain Point
- -Users complete first-touch flows but do not return.
- -Stability issues and edge-case failures erode product trust.
- -Teams cannot tie technical defects to lost revenue quickly enough.
My Solution
- -I map session drop-offs and activation friction by workflow, not just by pageview.
- -I isolate brittle flows and rank fixes by retention and runway impact.
- -I provide a prioritized execution plan that pairs technical repair with business risk reduction.
Real Example
NSP Soccer Training Platform
Codebase: NSPSOCCER
Cross-platform app and web workflows focused on habit loops (training, nutrition, and progression tracking).
The engagement loop improvements increased user engagement by 40% and supported long-term repeat usage.